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Hi there, this is Dr. Gabby. Would you like to wait for Dr. Fiona to log back on? Otherwise I can assist you.
I can not see what is going on in billing. Only your question. But normally you would not be charged until you accept and rate the answer.
I did not respond yet, I just asked if you wanted to wait for Dr. Fiona or I could assist you now.
So that was not the answer to your question.