How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. Altman Your Own Question

Dr. Altman
Dr. Altman, Veterinarian
Category: Dog Veterinary
Satisfied Customers: 6276
Experience:  Practicing small animal veterinarian for 15 years.
Type Your Dog Veterinary Question Here...
Dr. Altman is online now
A new question is answered every 9 seconds

O

Resolved Question:

O
Submitted: 11 months ago.
Category: Dog Veterinary
Expert:  Dr. Altman replied 11 months ago.

Dogdoc4u :

Welcome to the chat!! I am Dr. Altman, a licensed veterinarian and happy to answer your questions today.

Dogdoc4u :

I am so sorry but your original question did not come through. It just states, "what I mentioned, cleaned with shampoo..."

Dogdoc4u :

Could you please restate what the issue is with Ruby? Thank you for your patience!

Customer: She is a choc lab I gave her a bath about 5days ago and noticed that she had a spot in her fur between her eye and ear where the fur wasn't following the growth pattern of the area, it was crispy and hard, so I just washed it gently and when she was dry ai dabbed some olive oil on the area to try to loosen the fur so that I could examine the area,. I cleaned her ears today and looked at this bad spot, Put olive oil on q-tips to clean ears and olive oil on cotton balls for skin. Her hair covering the area came out in tiny tufts that were crispy at the root end. The area is leaf shaped about 1 1/2 by 1 in. Leaf shape and the skin underneath is irritated with raised areas that look a lot like ring worm except not circles within circles but meandering lines that look random kinda like paisley, the path is a crevice and puffy along side, did not bleed but looks weepy and red, I put iodine on it and she wouldn't let me mess with her for a little while, must have hurt.
Dogdoc4u :

It sounds like she might have a hot spot. Unfortunately hot spots thrive on moisture and the olive oil likely exacerbated things

Dogdoc4u :

CLICK HERE for more information on this condition

Dogdoc4u :

I do tend to see this 1.) Most commonly in labs, 2.) on the cheek where you mentioned this is located

Dogdoc4u :

The treatment for these is going to be to shave the hair around the area to healthy tissue. Often this requires a vet visit because the pain and discomfort of the area and to remove the dead/ dying tissue and matted hair

Dogdoc4u :

Then using an antibiotic shampoo daily to twice daily with ten minutes contact time to reduce the infection

Dogdoc4u :

Often antibiotics and even steroids are needed to treat these inflammatory responses because they can be quite severe

Dogdoc4u :

Please let me know if you are able to open the link I attached and have any questions in regards XXXXX XXXXX information within

Customer: Fyi I have had skin problem that has meandering path if what looks like sewing stitches that are white, feels like a needle, dr doesn't know for sure about but prompted lyme test, I was positive with Lyme Ehrlichia and Babesia. I had ruby tested cuz I have pulled a tick off her eye lid but her test was neg. we have chickens and a cat that lives indoors with Ruby that supplements his cat food with deermice, birds, moles,and other stuff, Also Ruby wades in a small stagnant pond that has frogs Polly wogs ,Mosquitos and the like living there. she always goes potty in there (both) but still likes to wade up to her tummy in the pond
Dogdoc4u :

Sounds like you have a Lab! The information you have provided (not all of it but some) is exactly like another Labrador that came in with the same signs last week

Dogdoc4u :

Doing better now, with the medicated shampoo and antibiotics along with antihistamines

Dogdoc4u :

On a scale of one to ten, ten being the most itchy where would you put her discomfort?

Customer: 5
Dogdoc4u :

OK, not too bad.

Dogdoc4u :

Do you have benadryl at home? If so what mg and how much does she weigh?

Customer: she sleeps alot and pant breathes prolonged a lot but always has
Dogdoc4u :

Do you have an oatmeal-based shampoo? Or a previously dispensed medicated shampoo?

Customer: Benadryl yes she weighs , I'm guessing about 77, she's dieting
Dogdoc4u :

Which mg benadryl? Adult 25 mg?

Customer: shampoo medicated, I use baby. On her face
Dogdoc4u :

Which medicated shampoo do you have?

Customer: lookimg
Dogdoc4u :

OK great thank you

Customer: Yep 25 mg, also have 100 mg doxacycline ,mepron liquid and azyrithrimycine 500 mg.
Dogdoc4u :

OK, I would give THREE 25 mg benadryl (1 mg/ pound) every 8 hours for the itchiness

Dogdoc4u :

The doxycycline and azithromycin are not effective for this type of infection

Dogdoc4u :

And I don't like putting topicals on a hot spot because it traps in moisture and causes it to get bigger

Customer: Magic coat shampoo
Dogdoc4u :

I am not sure what that is, I can look it up if you have a moment

Dogdoc4u :

It appears there are quite a variety of them, can you give me more information?

Dogdoc4u :

Do you have an oatmeal-based dog shampoo or ivory soap?

Customer: No but can buy some oatmeal
Dogdoc4u :

The more mild soaps/ shampoos are best. Oatmeal-based dog shampoo is mild and it soothes the skin as well

Dogdoc4u :

10 minute contact time before rinsing

Dogdoc4u :

But it is critical to shave the area (if you have clippers otherwise you need to get her to your vet) to remove the matted hair and stimulate healing.

Dogdoc4u :

Also, commonly these do require antibiotics, cephalexin or keflex to heal

Customer: I'll have the vet shave it cuz it looks so sore I'm afraid I might pus too hard
Dogdoc4u :

It is pretty painful to clip, I concur having them shave it doesn't allow you to be the bad guy too

Dogdoc4u :

But for now you can give the benadryl to keep her comfortable

Dogdoc4u :

Apply the shampoo you do have to the area and leave it on 10 minutes then rinse it off until you are able to get in (twice daily)

Dogdoc4u :

No ointments/ salves on it until your vet evaluates it

Customer: O.k Thank you
Dogdoc4u :

You are welcome

Dogdoc4u :

Can I assist with any additional questions or clarify anything today?

Customer: No how can I give you bonus?
Dogdoc4u :

Thank you, XXXXX XXXXX very kind

Dogdoc4u :

Once you have rated, the next screen asks you if you would like to add a bonus

Customer: o.k. Thanks again for peace of mind till we see reg doc
Dogdoc4u :

You are very welcome

Dogdoc4u :

Please don't hesitate to contact me if anything changes or you need further assistance in the future!

Dr. Altman, Veterinarian
Category: Dog Veterinary
Satisfied Customers: 6276
Experience: Practicing small animal veterinarian for 15 years.
Dr. Altman and 5 other Dog Veterinary Specialists are ready to help you
Expert:  Dr. Altman replied 11 months ago.
Hi Deborah,

I'm just following up on our conversation about Ruby. How is everything going?

Dogdoc4u

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found "JustAnswer" on my Google search -- you are now in my "Favorites" list! And, yes we do love our kitty - she makes our life complete! Bev & George Boca Raton, FL
< Last | Next >
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found "JustAnswer" on my Google search -- you are now in my "Favorites" list! And, yes we do love our kitty - she makes our life complete! Bev & George Boca Raton, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Dr. Debbie

    Dog Veterinarian

    Satisfied Customers:

    902
    Companion animal veterinarian practicing for over 10 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/DE/debkatreyn/2011-11-28_33650_682e.64x64.jpg Dr. Debbie's Avatar

    Dr. Debbie

    Dog Veterinarian

    Satisfied Customers:

    902
    Companion animal veterinarian practicing for over 10 years.
  • http://ww2.justanswer.com/uploads/VE/vetforyou/2012-6-20_33122_PearlPhoto.64x64.jpg Dr. Andy's Avatar

    Dr. Andy

    Medical Director

    Satisfied Customers:

    13796
    UC Davis graduate, emphasis in dermatology, internal medicine, pain management
  • http://ww2.justanswer.com/uploads/doggfone1/2009-07-16_133633_vet_pic.jpg Dr. Scott's Avatar

    Dr. Scott

    Veterinarian

    Satisfied Customers:

    9550
    12 years of small animal, equine and pocket pet medicine and surgery.
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    7758
    DVM, Emergency Veterinarian, BS (Physiology)
  • http://ww2.justanswer.com/uploads/AN/andrewDVM/2012-4-27_12585_iStock000011751407XSmall.64x64.jpg Dr. Drew's Avatar

    Dr. Drew

    Dog Veterinarian

    Satisfied Customers:

    6598
    Small Animal Medicine and Surgery
  • http://ww2.justanswer.com/uploads/1I/1ISUDVM/2011-3-1_22028_Honeymoon2005075294928803490646858.64x64.jpg Dr. Bruce's Avatar

    Dr. Bruce

    Veterinarian

    Satisfied Customers:

    6377
    13 years of experience as a small animal veterinarian
  • http://ww2.justanswer.com/uploads/BI/bigislandvet/2013-2-21_214244_IMG0357.64x64.JPG Dr. Michael Salkin's Avatar

    Dr. Michael Salkin

    Big Island Vet

    Satisfied Customers:

    6049
    University of California at Davis graduate veterinarian with 41 yrs. of experience.