I would like to help you. I will tell you right up front that the way this site works, I can chat with you back and forth at no charge, for as long as we both need to feel satisfied that I understand what is going on with your pet. When I then take this information and go write up an "Answer" you will have to pay your offered deposit amount TO THE SITE (not to me personally) in order to read the answer. The answer is blocked from viewing by the system until you pay a deposit. Then, if you are satisfied with the answer, you can "accept" it - at which point part of the deposit gets transferred to my credit. If you are not satisfied, you can: 1. Ask me for clarification by replying, 2. Reject my answer and ask for another expert to answer it, OR 3. Reject my answer and ask for a refund (which will be provided by the moderators, not by me personally as I do not hold the deposit). Does that all make sense? Do you want to proceed? I would really like to help you, but wanted you to know how the site works.