How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
2947720
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

When I try to crank it it does nothing when I try to jump it

Customer Question

When I try to crank it it does nothing when I try to jump it off it still does nothing the lights come on and the inside interior lights and the outside turn signals emergency flashers just flashed on and off on and off like a signal I think it may be the antitheft on it needs to be disabled or reset but I do not know how to reset it or disable it
JA: Have you checked the vehicle's manual for this?
Customer: Not yet that was next on the list when I got home from work
JA: What is the model/year of your Dodge?
Customer: 1997 Dodge ram sport 1500
JA: Are you fixing your Ram yourself? What have you tried so far?
Customer: My son is going to try to help me to fix it it is at his house it will cost $100 to tow it to my house
JA: Anything else you want the mechanic to know before I connect you?
Customer: No I don't think so it was running just fine until about a month ago and it would not crank I took it to a mechanic and they put a fuel filter in and then afterwords told me that they did not think that it needed a feel pump...because I went back to them the next day when the truck was still not running properly or cranking properly so of course I did not let them work on it again and now this so I spent the money for a feel pump unnecessarily
Submitted: 2 months ago.
Category: Dodge
Expert:  Amedee replied 2 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  Amedee replied 2 months ago.

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you anyway I can.

Expert:  Amedee replied 2 months ago.

Are you looking for some possible causes?

Can I start by getting your VIN?

Thank you!

Customer: replied 2 months ago.
I am not next to my truck it is parked at my sons house where we pulled it after it would not crank and I am on my way to work so I do not have the Vin number and yes I am trying to find causes so I do not have to spend a whole lot of money troubleshooting and some mechanic takes advantage of me again
Expert:  Amedee replied 2 months ago.

Sounds good no problem. I will be happy to help.

Please reply back when you have the VIN.

Thank you.