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Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1753
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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My check engine and gas cap light are on. At doge dealer

Customer Question

my check engine and gas cap light are on. At doge dealer they have replaced the purge valve , gas, cap and estm switch. light is still on now they say its my fuel tank. is that right please help
JA: Does the light stay on, or does it blink?
Customer: it stays on
JA: What is the model/year of your Dodge?
Customer: 2011 dodge ram 2500 gasoline engine
JA: Are you fixing your Ram yourself? What have you tried so far?
Customer: I had it a dodge dealer. it looks like they are just changing parts
JA: Anything else you want the mechanic to know before I connect you?
Customer: that's it
Submitted: 10 days ago.
Category: Dodge
Expert:  Gunvir Singh replied 10 days ago.

Hello, Is it at a dodge dealership or at an independent shop?

Customer: replied 10 days ago.
Can you help me with my problem. I had my truck at a Dodge dealer they replaced the purge valve and estm switch and gas cap. Now they say it's my gas tank. I took my out of the dealer
Expert:  Gunvir Singh replied 10 days ago.

How long does it take for the light to come back on after codes are cleared.

Customer: replied 10 days ago.
They came back right away
Expert:  Gunvir Singh replied 10 days ago.

Ok, If it is a leak in the gastank it should not come right away. There is a chance that the codes are still present in the Keep alive memory even after clearing them from regular memory. To clear the keep alive memory you will need a compatible scan tool. Or you can try to disconnect both battery terminals and connect them together for 30 minutes. That usually clears the keep alive memory too. Make sure to cover the battery posts so that it accidently does not touch the terminals.