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John Taylor
John Taylor,
Category: Dodge
Satisfied Customers: 24
Experience:  Lead Master Technician at Griffin Chrysler Dodge Jeep
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My brake paddle won't press down to push the butten to

Customer Question

my brake paddle won't press down to push the butten to start.
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: I put anew battery,I start it and in about 3 minutes the radio screen went off then the dashboard screen came dull.i park and it went off by itself,try to start it again it won't start.
JA: What is the model/year of your Dodge?
Customer: 2011 Dodge Journey 3.6 L
JA: Are you fixing your Journey yourself? What have you tried so far?
Customer: No, I never try to fix it myself.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Yes, I want to know why the brake paddle is hard to push down to press the button to start.
Submitted: 2 months ago.
Category: Dodge
Expert:  John Taylor replied 2 months ago.

Hello, My name is***** am a Chrysler Master Technician.

Are the brakes hard to push with the vehicle running, or just when you have the vehicle turned off?

Sometimes the brakes can be hard to push with the vehicle not running because there is no vacuum assist to the brakes when the engine is not running. If you can give me a little more to go on, we can go from there.