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Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 25215
Experience:  ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
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I have a 1998 dodge durango with a 5.7L. I went to start it

Customer Question

Hello. I have a 1998 dodge durango with a 5.7L. I went to start it the other day. I put the battery in, the park light come on and when I got into the cab to started it. The headlight was push in, so I try to start it and there was no power inside the cab and the security light came on. The headlights comes on and the interior lights come on too.
JA: Is the power loss consistent, or does it fluctuate?
Customer: Consistent. I try with a different battery and I got the same thing
JA: Are you fixing your Durango yourself? What have you tried so far?
Customer: Yes I am. I check the fuses. That's all.
JA: Anything else you want the mechanic to know before I connect you?
Customer: About 3 months ago. I started it and drove around the yard and down the hwy and park it after that.
Submitted: 1 month ago.
Category: Dodge
Expert:  Amedee replied 1 month ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  Amedee replied 1 month ago.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you anyway I can.

Are you saying there is no power inside the vehicle? No dome lights?

Do the headlights work? Does the check engine light come on with the key on for a bulb check?

Customer: replied 1 month ago.
When I put the key in and try to start it, there is no power to start it but the security light comes on then goes out. I turn the key back to off. Then try to started it again and turn the key to start there is no power.
Expert:  Amedee replied 1 month ago.

Thank you for that information. You certainly have a major loss of power to all or some vital circuits on your vehicle. I can help narrow it down. You will need to use a test light or a voltmeter and check the MAIN fuses under the hood to start with. IF they are good, then we check for power on these major fuses..

Expert:  Amedee replied 1 month ago.

You said the battery was replaced correct? Did you replace the battery for this reason or did this start happening after the battery was replaced?

Customer: replied 1 month ago.
The battery was weak and I had a spare fully charge battery.
Expert:  Amedee replied 1 month ago.

Ok, excellent! So was the vehicle starting with the old battery?

Customer: replied 1 month ago.
Expert:  Amedee replied 1 month ago.

Ok, so have you tried to install the old battery back in place?

Customer: replied 1 month ago.
No I have it on a the changer. It's only 3/4 fully change.
Expert:  Amedee replied 1 month ago.

Ok, the reason I mention this is because the battery may just be bad. It could have a full charge on it, but it might be bad preventing the engine from starting.

If this problem only happened after the battery was installed, then maybe you blew a fuse when installing it..

Customer: replied 1 month ago.
Ok I will check the fuses, I was thinking the same thing.
Expert:  Amedee replied 1 month ago.

Sounds good!

I am glad I can help!

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