How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask -Brad- Your Own Question
-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 7706
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
10114124
Type Your Dodge Question Here...
-Brad- is online now
A new question is answered every 9 seconds

Anti-theft code, i changed the battery and now its asking

Customer Question

anti-theft code

JA: Just to clarify, what's the exact code? And have you tried to reset it?

Customer: i changed the battery and now its asking for the code which i dont have

JA: What is the model/year of your Dodge?

Customer: durango -2004/5

JA: Are you fixing your Durango yourself? What have you tried so far?

Customer: tried to put different codes

JA: Anything else you want the mechanic to know before I connect you?

Customer: nothing really .. just trying to find the code out

radio code

Submitted: 4 months ago.
Category: Dodge
Expert:  Lou P. replied 4 months ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. replied 4 months ago.

what you need to do is remove the radio and get the serial number off the radio and also your vehicle id number and call the local dealer and ask for the part dept, the part dept can give you the code to the radio , hope this helps, Lou P.

Please take a second and click the stars at the top of the screen to rate me so i may receive my credit , 5 stars is ideal , please request me in the future.
Keep in mind then when you rate it does not end our conversation. you can still return here to me for follow up information if needed, Lou P.

Expert:  -Brad- replied 4 months ago.

Good morning and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

In order to get the radio code I will need the radio's serial number beginning with the letter T ,as well as the VIN number of the vehicle the radio is being installed into..

Talk soon,

Brad

Expert:  -Brad- replied 4 months ago.

Post the radio's serial number and VIN and I will get the code for you..

Brad

Customer: replied 4 months ago.
Hey Brad, where do i get the radio serial number ?
Expert:  -Brad- replied 4 months ago.

The serial number is ***** top of the radio and it begins with the letter T..

Customer: replied 4 months ago.
do i have to take the radio off?
Expert:  -Brad- replied 4 months ago.

You will need to pull the radio out to get the serial number off the top..

Expert:  -Brad- replied 4 months ago.

Do you still need help?

Expert:  -Brad- replied 4 months ago.

If you need anymore assistance feel free to reply and don't forget the RATING so I'm credited before leaving the site!!

Have a great day,

Brad

Customer: replied 4 months ago.
Hey Brad,Still trying to pull the radio out but it doesn't seem to be coming out .Shah
Expert:  -Brad- replied 4 months ago.

Ok once you get it out post the serial number..