How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1751
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
2947720
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

My 2011 dodge avenger, when i turn the knob to turn on the

Customer Question

my 2011 dodge avenger, when i turn the knob to turn on the heat my heat doesnt come on
JA: Have you checked the coolant level? Has there been any leaking from the hoses?
Customer: i checked my coolant and it was very low but i filled it up. there is minor leakage
JA: Are you fixing your Avenger yourself? What have you tried so far?
Customer: yes i tried taking the face off and taking the knob area out because i thought it was the copper thing behind the chip board
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Dodge
Expert:  Pete replied 2 months ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Do you have any air flow at all on heat?Is it blowing cold or no air output at all?

Let me know so we can continue,thanks Pete.

Customer: replied 2 months ago.
there is no airflow what so ever
Expert:  Pete replied 2 months ago.

O.k.,just to be sure here do you get any air flow on any cold setting or when adjusting the air flow/modes at all?