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Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1740
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Check engine light came on screen said service def system

Customer Question

check engine light came on screen said service def system 2013 ram 3500
JA: Does the light stay on, or does it blink?
Customer: had it to a dealer a week ago said they reprogramed something should be fine but just cam on again. light stays on
JA: Are you fixing your Ram yourself? What have you tried so far?
Customer: just got a msg limited to 5 mph in 200 miles no not trying to fix myself unless something easy
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Dodge
Expert:  -Brad- replied 1 month ago.

Welcome to JustAnswer!!! My name is***** will be helping you with your question today...

Expert:  -Brad- replied 1 month ago.

Good afternoon and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

The only way I will be able to help is if you give me the codes that are active in the ECM-PCM-DCU module.. Without the codes it's anyone's guess as to what's wrong. I repair DEF issues weekly here at the dealership but again I will need the codes to know what is wrong..

Talk soon,

Brad

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