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Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Im zarina...i have the 2012 dodge 2500 mega cab longhorn

Customer Question

hi david im zarina...i have the 2012 dodge 2500 mega cab longhorn edition...a couple weeks ago i was driving and heard a noise and steering was weird..anyways its my steering box or a seal, so my question is is there a seal or would it be the actual steering box?
Submitted: 9 months ago.
Category: Dodge
Expert:  david craig replied 9 months ago.

Hi Zarina, who told you it was your steering box or seal?

Customer: replied 9 months ago.
A freind..there was fluid around it all over.. Why? What else would it be? I think the fluid was kind of a red color...
Expert:  david craig replied 9 months ago.

it could be a line to the steering gear. a seal, or the entire steering gear. is the power sreering fluid not staying in the reservoir? is the pump making noises?

Customer: replied 9 months ago.
I haven't actually looked myself but I could try..
Expert:  david craig replied 9 months ago.

ok. or have some one look for you.

Customer: replied 9 months ago.
Ok what and where do I look...6.7 engine
Expert:  david craig replied 9 months ago.

hang on a few...thanks

Expert:  david craig replied 9 months ago.

Power Steering Pump: Testing and Inspection
Diagnosis and Testing - Power Steering Pump and Hoses

POWER STEERING PUMP AND HOSES

NOTE: This information is designed to be used in conjunction with the diagnostic charts at the beginning of the Steering section. See: Testing
and Inspection

CHECKING FOR WEAR OF POWER STEERING PUMP INTERNAL COMPONENTS

1. Place gear selector in PARK (or NEUTRAL) with wheels chalked.
2. With the engine idling, have a helper turn the steering wheel.
3. Using an electronic listening tool, determine if noise is coming from the pump.
4. Increase the engine speed and have a helper turn the steering wheel. Does the noise change with load?
5. Replace the power steering pump if excessive noise is present. See: Service and Repair/Removal and Replacement/Power Steering Pump -

Removal

CHECKING FOR POWER STEERING HOSES TOUCHING BODY OR FRAME OF VEHICLE

Check hoses and hose tubes as following:

-

Inspect hoses and hose tubes for witness marks. If witness marks are present, adjust hose(s) to the proper position by loosening, repositioning and
tightening attachments to the specified torque See: Specifications . Do not bend tubing to adjust. Replace the hose assembly if damaged.

-

Check fastener torque of hose mounting brackets and tube nuts. See: Specifications

-

Have a helper bump the steering gear off of the stops to induce pressure fluctuations which may move the hose. If hose contact is made, adjust
hose(s) to the proper position by loosening, repositioning and tightening attachments to the specified torque See: Specifications . Do not bend
tubing to adjust.
Replace the hose assembly if damaged.

Expert:  david craig replied 9 months ago.

check for leaks in and around the gear as pictured

Expert:  david craig replied 9 months ago.
Expert:  david craig replied 9 months ago.

checking in to see how its going

Customer: replied 8 months ago.
Oh sorry, my buddy is supposed to come help me tomorrow..
Expert:  david craig replied 8 months ago.

ok

Expert:  david craig replied 8 months ago.

just let me know if you need my assistance

Expert:  david craig replied 8 months ago.

hows it going?