How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
2947720
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

The key on myour dodge promaster quit locking and unlocking

Customer Question

The key on myour dodge promaster quit locking and unlocking the door and when I put the key in the ignition the truck would not start and now the key is stuck in the ignition.
Submitted: 9 months ago.
Category: Dodge
Expert:  Amedee replied 9 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  Amedee replied 9 months ago.

It sounds like the vehicle has low battery voltage. This can be due to a battery low on a charge, a bad connection at or after the battery or simply a bad battery. Have you checked the battery voltage or tried to jump the vehicle?

Expert:  Amedee replied 9 months ago.

Can I start by getting your VIN?

Thank you!