How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1751
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
2947720
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

I connected the gauge for refilling the air on the low side

Customer Question

I connected the gauge for refilling the air on the low side but the engine was not on. now the car will not start and the low side is leaking.
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: have not. but it was running great before i did this
JA: What is the model/year of your Dodge?
Customer: 2006 caravan dodge
JA: Are you fixing your Caravan yourself? What have you tried so far?
Customer: no skills. have refilled air on other cars.
JA: Anything else you want the mechanic to know before I connect you?
Customer: i assume there is a cost.
Submitted: 4 months ago.
Category: Dodge
Expert:  Amedee replied 4 months ago.

Hello and welcome!

My name is ***** ***** I can assist you with your question.

Expert:  Amedee replied 4 months ago.

Is the engine crank over and not start or does it not even crank over at all?

What size engine do you have?

Customer: replied 4 months ago.
nothing happens when i turn the key
Customer: replied 4 months ago.
are you there
Expert:  Amedee replied 4 months ago.

YES, can you please call me?

Customer: replied 4 months ago.
i dont wish to pay anymore .
Expert:  Amedee replied 4 months ago.

Ok no problem. Do the headlights work? What about the dome lights?

Customer: replied 4 months ago.
do work
Expert:  Amedee replied 4 months ago.

What is the battery voltage at?

Expert:  Amedee replied 4 months ago.

You might just have a bad battery or a bad connection at the battery

Expert:  Amedee replied 4 months ago.

Or maybe the battery needs to be charged..

Customer: replied 4 months ago.
i stated i have no skills. i came to you for an experienced answer. obviously this is something you do not know. the battery is newer. i feel you are fishing. this was a bad choice on my part.
Expert:  Amedee replied 4 months ago.

That is why we need to speak on the phone. I dont know because I cant see your vehicle!!

Expert:  Amedee replied 4 months ago.

So I am giving you possible causes to HELP you and now you are getting mad at me.

Customer: replied 4 months ago.
i thought you would know. can you ever see any car? im done .
Expert:  Amedee replied 4 months ago.

No, I cant see your vehicle through the internet.

Customer: replied 4 months ago.
no .not mad .realize this doesnt work
Expert:  Amedee replied 4 months ago.

In fact, I do know and I do know how to diagnose and fix it. Now your just not going to let me

Expert:  Amedee replied 4 months ago.

Sure it is.. let me help you.

Customer: replied 4 months ago.
tell me what to do
Expert:  Amedee replied 4 months ago.

Check battery voltage and then check for power down at the starter. That is how you diagnose this condition.

Customer: replied 4 months ago.
I have no ability to do that. My wrong choice.
Expert:  Amedee replied 4 months ago.

It is not hard. I can send you a picture of the starter and where to check this.

Expert:  Amedee replied 4 months ago.

I understand you may be upset. However, keep in mind, I am just trying to help you.

Expert:  Amedee replied 4 months ago.

You came to us for help. And I am trying to help you

Customer: replied 4 months ago.
Please quit sending me texts. Your services would be of no use to me. It is unfortunate for both of us.