How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan
Dan, ASE Certified Technician
Category: Dodge
Satisfied Customers: 1413
Experience:  Dealer Auto Technician
94707146
Type Your Dodge Question Here...
Dan is online now
A new question is answered every 9 seconds

2011 ram 2500 hemi shut off while driving it will start for

Customer Question

2011 ram 2500 hemi shut off while driving it will start for 5 sec shuts off windows don't work door locks don't work
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: put a new one in cleaned terminals
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: yes got code p2122
JA: Anything else you think the mechanic should know?
Customer: trailer brake service required never hooked a trailer up
Submitted: 3 months ago.
Category: Dodge
Expert:  Dan replied 3 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 3 months ago.

Would you like the factory repair manual and diagram for the code p2122?

Expert:  Dan replied 3 months ago.

I would focus on that code because it is an accelerator pedal sensor code, this could cause an engine stall problem.

Customer: replied 3 months ago.
the windows and door locks do not work trailer brake service light also on
Expert:  Dan replied 3 months ago.

Checked all fuses?

Customer: replied 3 months ago.
got my other key it would not start then just turned over tried my other key it would start but shutoff when I push the brake pedal it quits cranking over
Expert:  Dan replied 3 months ago.

Battery cables are tight?

Expert:  Dan replied 3 months ago.

Disconnect both battery cables (positive and negative) and hold them together for 15 minutes. Then reconnect one at a time, positive first then negative. This should reset the system.

Customer: replied 3 months ago.
ok I will try that with the 200 amp charger on it on boost the windows would work any chance it could be the alternator
Expert:  Dan replied 3 months ago.

If you can jump start it and it runs with the cables on and as soon as you take off cables it stalls. Then the alternator is bad.

Customer: replied 3 months ago.
i think the tpim is bad we hooked a snap on comp up it wont connect and everything in the cab is not getting enough power
Expert:  Dan replied 3 months ago.

The tipm is a common problem.

Expert:  Dan replied 3 months ago.

Please reply to this if you need more help and we can continue this conversation. If you are satisfied with my service, please rate at the top of the screen. Rating does not close out your question. Remember, sometimes it is difficult to completely diagnose your vehicle without being there, but I will try to give you the best answer I can. If I am not giving you 5 star service, please let me know what I missed.

Thanks,

Dan

ASE Master Technician

Expert:  Dan replied 3 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

I do not get compensated for my time and resources unless you rate me.

Thanks

Related Dodge Questions