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sprinkles08, Chrysler/Dodge/Jeep master tech
Category: Dodge
Satisfied Customers: 21439
Experience:  ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans and Hybrid Specialist
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My doors won't open without key and front windows won't come

Customer Question

My doors won't open without key and front windows won't come down
JA: Is this your first time dealing with this issue?
Customer: Yes
JA: What is the model/year of your Dodge?
Customer: 2010 grande Cherokee ltd
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes
JA: Anything else you think the mechanic should know?
Customer: iPod light comes on
Submitted: 2 months ago.
Category: Dodge
Expert:  sprinkles08 replied 2 months ago.

Hello and welcome to JustAnswer!

If the front windows have both stopped but the rears do work then you may have a switch or wiring issue, bad window motors, or if you have express windows you may have a door module issue. The windows are controlled by modules if you have express windows. Either way it will take some electrical testing to determine what the issue is.

Did both windows stop working at the exact same time?
Can you elaborate on exactly what problem you're having with the doors?

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