How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris Your Own Question
Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 12607
Experience:  Dodge/Cummins and Chrysler Certified Master Tech
Type Your Dodge Question Here...
Chris is online now
A new question is answered every 9 seconds

Key in ignition won't unlock steering or start

Customer Question

Key in ignition won't unlock steering or start
Submitted: 3 months ago.
Category: Dodge
Expert:  Chris replied 3 months ago.

Hello and welcome to just answer. Try this: get a small hammer and tap on the end of the key a few times. This may loosen up the tumblers and allow the key to unlock. Spray some wd40 into the key slot also. Try that and let me know if that works.


Customer: replied 3 months ago.
It's a 2008 sprinter. It's all electronic. There is an actuator that releases once it recognised the key fob. No way to bypass it?
Expert:  Chris replied 3 months ago.

Oh ok. Yes the Sprinter van has a gateway and steering column lock module. I have seen either one fail and cause this issue. Your best bet is to have the dealer connect their scan tool and determine which one has failed. I am sorry but there really is no way around this. No way to bypass it.


Related Dodge Questions