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Ask Jerry Your Own Question
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1704
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Customer Question

Submitted: 3 months ago.
Category: Dodge
Expert:  Chad Farhat replied 3 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be be posting a replay ASAP

Expert:  Chad Farhat replied 3 months ago.

is it cranking over and it want start ?

how many miles on it?

is there a read security light blinking or steady on , that you see while you try to start it ?

have you checked your battery ?

do you have one or 2 keys for it ?

Please let me know

Thank You
Chad Farhat
ASE Certified Technician

Customer: replied 3 months ago.
It wont start.
60000 on the switched motor but reads 225000
Red light stays on sometimes the wont come striaght out
Battery tested shows fully charged and 805 cca
Only one key
Expert:  Chad Farhat replied 3 months ago.

the alarm is triggered on

you can try resting , but we need to have the fault scanned from the anti theft module , to see what is triggering the alarm module , the key, the receiver, the door switch hetc..

Try that if you have not already

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )

2- Hold cables Together for 20 secs ,then let go

3- Wait 10 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start


Customer: replied 3 months ago.
Ok i will try that tomorrow. I took the battery to autozone so it can be looked at and charged. Wont get it back til tomorrow. Will holla at you tomorrow. Thanc
Expert:  Chad Farhat replied 3 months ago.

ok cool,

I will be online tomorrow from 10 am till 12 pm , so just let me know

Chad(aka -jhook1398)

Customer: replied 3 months ago.
Aiight should have the battery back by then. If the battery is bad could that be the problem
Expert:  Chad Farhat replied 3 months ago.

yes off course

Customer: replied 3 months ago.
could a bad battery still show 805 cca
Expert:  Chad Farhat replied 3 months ago.

how are you testing it ?

Customer: replied 3 months ago.
A guy at a used bATTERY SHOP SHOWED IT
Expert:  Chad Farhat replied 3 months ago.

take it to advance auto or auto zone they run a test and gives you print out if passed or not

if you battery is good , then it will be a different problem

Customer: replied 3 months ago.
THey have it now wont get it back til tomorrow
Expert:  Chad Farhat replied 3 months ago.

ok great , will let me know tomorrow

I m online from 10 am till 12 pm tomorrow

Chad (aka_jhook1398)

ASE Certified Technician

Expert:  Chad Farhat replied 3 months ago.

Hey how are you

did you get fixed or you still need more help on it , please just let me know ?


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