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tims auto repair
tims auto repair, mechanic
Category: Dodge
Satisfied Customers: 15880
Experience:  owned repair shop for 25yrs
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My truck stops when I'm driving. All of the gauges go to

Customer Question

My truck stops when I'm driving. All of the gauges go to nothing and after about 10 to 15 minutes the gauges will work again and then my truck will be able to start up again
JA: Will the headlights turn on? Is the battery fully charged?
Customer: Yes battery is brand new as is the alternator
JA: What is the model/year of your Dodge?
Customer: 99 Dodge Ram 1500
JA: What year is your Ram 1500?
Customer: 1999
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I am hoping to fix myself, I have replaced the battery as well as the alternator within the past two weeks. I have also replaced the AS fuse
JA: Anything else you think the mechanic should know?
Customer: The check engine light was coming on when it first started, now it isn't. The truck is idling rough and it acts like it doesn't want to get power when I turn it over in the morning. I have to give it gas in order for it to start getting up and going
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Dodge Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Dodge
Expert:  tims auto repair replied 1 year ago.

Hi, My name is ***** ***** for the delay.

I will do my best to assist you.

sense the engine light did come on,can you give me the computer codes?

Expert:  tims auto repair replied 1 year ago.

what engine do you have?

Customer: replied 1 year ago.
Hello,
The check engine light came on, but never stayed on long enough to get the code. I have a 5.2L engine
Expert:  tims auto repair replied 1 year ago.

ok,,and you are saying that all gauges quit first,and then engine dies?

Customer: replied 1 year ago.
The engine dies and my truck won't start again until they start working
Expert:  tims auto repair replied 1 year ago.

ok..

this is a somewhat common Chrysler problem

Expert:  tims auto repair replied 1 year ago.

i would think your problem here is the instrument cluster itself,,some times when the cluster isnt working,you may be able to slap the top of the dash to jar the cluster and it may start back working again

Expert:  tims auto repair replied 1 year ago.

though,i think you will need to replace the cluster to fix the problem

Customer: replied 1 year ago.
Ok is it just called cluster part?
Expert:  tims auto repair replied 1 year ago.

you can get a good buy on a used cluster on www.ebay.com or from your local salvage yard

Expert:  tims auto repair replied 1 year ago.

it is called the instrument cluster[the gauges themselves]

Customer: replied 1 year ago.
Thank you
Expert:  tims auto repair replied 1 year ago.

you are very welcome

Expert:  tims auto repair replied 1 year ago.

If you are satisfied with my answer, Please Rate my answer by clicking the rating button so I can get credit for my work. I’m not always going to be giving you good news, so please don't let this stand in the way of you accepting my answer. .it does not cost you more money and we will still be able to communicate, ,.please understand, i can not see, hear or touch the vehicle and only know what you tell me. Bonuses and positive feedback are appreciated.. if you are not satisfied with my answer, please do not leave bad feedback ,i will gladly opt out and let another expert handle the question. .if i have sent any diagrams, please print them. .sometimes you may need to right click the image [,then save picture as]to save it to your computer so you can open it with your picture program...Please ask if you need more help.