How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1704
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

Won't start only clicks when hooked with jumper cables

Customer Question

Won't start only clicks when hooked with jumper cables nothing else
JA: How old is the battery? Have you checked the battery gauge on the dash?
Customer: Less than one year yes battery is reading 12.48 volts
JA: What year is your Volts?
Customer: What the car is a 2006
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes can't tell if it's starter or alternator outside of trying to jump it and have battery tested nothing
JA: Anything else you think the mechanic should know?
Customer: I don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Dodge Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Dodge
Customer: replied 4 months ago.
Tow truck was able to jump it though
Expert:  Chad Farhat replied 4 months ago.

Hi my name is ***** ***** i will be assisting you

Customer: replied 4 months ago.
What can you tell me
Expert:  Chad Farhat replied 4 months ago.

do u still have 12.4 when the key is in the start position ?

u need to check power to starter with key in start position and another person with a test light to see if power is getting to starter

you need to check starter relay

igntion switch if no power from switch to fuse box , then we have issue there ,power goes from switch to fuse box, starter relay to start we need to see are u missing power or have bad starter or relay getting hot or battery is failing under load , meaning with key in start it will drop and when tow truck jumped he increased the cranking amps that is why it started

let me know

Thank You ***** ( aka -Customer)

ASE Certified Tech

Customer: replied 4 months ago.
How do I check the relay I pulled out the two in slot 9 the one in the front and the back both look in tact no damage. The car has given no signs of a loss of power except once the lights on the dash when it dropped in power were the traction control light and a weird lightning bolt in )( that symbol
Expert:  Chad Farhat replied 4 months ago.

how many miles on it ?

if u find one like it in the relay box replace it as long as it is for like wiper or headlight jus to check or get another one if need be , i have tester for relays at my shop, but i doubt u have one if u dont have much use for it


Related Dodge Questions