Dodge Repair Questions? Ask a Mechanic for Answers ASAP
Hello, welcome and thanks for asking your question. My name is*****'m a Certified Auto Technician with 29+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern.
Can you post the last 8 digits of the VIN so that I can do some research on this concern for you?
Keep me posted...
After running the VIN, it appears that this vehicle does NOT include the Infinity sound system.
I'm posting a connector pin chart for your radio. Make sure your radio is wired in accordingly and it should work.
--->> Click Here to view <<---
Also, if you can post the make and model of the radio that you have installed, I'll gather the diagram and help you get it hooked properly. Also it will help if you can take pics of your wiring installation and post it here and I will do my best to help...
Oh Yeah, make sure that there is NOTHING connected to the wires in connector C3 if yours is equipped..
If you are 100% sure you connected it properly I would have to assume that they sold you a faulty unit. If everything is hooked up per the pin chart I posted above, it's correctly installed and I can only assume that you have a faulty unit...
Keep me posted and let me know if you have any additional questions...
sounds good, I'll be here..