My car is locked in security mode and won't start
JA: Does the engine turn over? How old is the battery
Customer: No not at all and I really don't know because I bought the car 2 months ago
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I sent one my kids to the car, they went out and all I heard was the alarm. I came out the key fob was on the ground in pieces. I picked it up and put it back together. I hoped in the car and tried to pull off but the car wouldn't move because the emergency brake
was on. So I called up the delearship. They said lock the car with the key fob, wait 20 seconds and try to unlock the door with the key in the passenger side. I followed the steps then I tried to start the car and it wouldn't start at all
JA: Are you hoping to fix this yourself?
JA: Great! What have you tried so far?
Customer: Nothing really
JA: Is there anything else important you think the Dodge Mechanic should know about your Dodge?
Customer: It's a 2013 Dodge Avenger SXT
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Dodge Mechanic about your situation and then connect you two.