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Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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JA: Thanks. Can you give me any more details about

Customer Question

Hello
JA: Thanks. Can you give me any more details about your issue?
Customer: Car will not crank over when the key is turned on. Has a good starter and battery - both were tested.
JA: OK got it. Last thing — Dodge Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Dodge
Customer: replied 1 year ago.
2007 dodge charger srt8
Expert:  Amedee replied 1 year ago.
Hello and welcome! My name isCustomerand I can assist you with your question. Can I start by getting your VIN? Thank you!
Customer: replied 1 year ago.
I dont have it with me right now.
Customer: replied 1 year ago.
Do you really need it?
Expert:  Amedee replied 1 year ago.
Ok, no problem. Have you checked power down to the starter?
Customer: replied 1 year ago.
We checked the started it has power and cracks over. The battery is good also
Expert:  Amedee replied 1 year ago.
So the engine cranks but does not start?
Customer: replied 1 year ago.
yes, turning the key on and then jumping the solenoid it will crack over.
Expert:  Amedee replied 1 year ago.
Ok, got it. Are there any codes in the computer?
Customer: replied 1 year ago.
none
Expert:  Amedee replied 1 year ago.
How do you know? What did you use and which modules were checked?
Customer: replied 1 year ago.
My husband has the device to check for codes. It is not throwing any codes
Expert:  Amedee replied 1 year ago.
Does it say no communication by chance?
Customer: replied 1 year ago.
No. My husband states never mind. He will figure it . He thinks it may be the starter relay and just wanted a confirmation.
Customer: replied 1 year ago.
I will be ending the conversation.
Expert:  Amedee replied 1 year ago.
So does the engine start right up when you jumper the relay?