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Robert
Robert, ASE Certified Master
Category: Dodge
Satisfied Customers: 4168
Experience:  Dodge Master Certified, Dodge Sprinter Certified
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I have a 2011 ram 3500 with the 6.7 cummins and replaced the

Customer Question

i have a 2011 ram 3500 with the 6.7 cummins and replaced the turbo with a OEM turbo due to the exhaust brake malfunctioning and now i have no exhaust brake and code 2563
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Dodge. The Dodge Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: i dont know if a factory Holset VGT turbo needs to be calibrated and if so i have no idea where i can take it to be done. this is my first diesel engine and im totally lost (use to gasoline engines)
JA: Are you hoping to fix this yourself?
Customer: well if it requires special electronics i probably wont. i have been thinking about removing the plastic intake to make sure the electrical connections are good. i did replace the turbo myself and followed all the procedures that the manufacture recommended.
JA: Is there anything else the Dodge Mechanic should be aware of about your Dodge?
Customer: i have code 2002 i believe which is the DPF and eventually i am going to add the deletes and a tuner eventually
JA: OK. Got it. I'm sending you to a secure page on JustAnswer where you can place your fully refundable $5 deposit (plus $13 after the Dodge Mechanic responds). While you're filling out that form, I'll tell the Dodge Mechanic about your situation and connect you two.
Submitted: 1 year ago.
Category: Dodge
Expert:  Robert replied 1 year ago.

Hello, welcome and thanks for asking your question. My name is*****'m a Certified Auto Technician with 28+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern.

Where was the turbo purchased? Is this a COMPLETE turbocharger assembly?

Were there any codes before the turbocharger was replaced? List all codes.

Keep me posted...

Thank you,

Robert

Customer: replied 1 year ago.
The turbo was purchased online from turbopark. It is a brand new oem Holset VGT. It was complete with the acuator. The only code prior was the 2002. It all started because the exhaust brake would engage going down the highway on its own even with it turned off. Took it to the dealer twice and the first time no codes. The second time I took it back it had the 2002 and they wanted 4,400 to replace the DPF. I don't understand how a clogged DPF would cause the exhaust brake to engage causing total loss of power and black smoke of you try to accelerate
Expert:  Robert replied 1 year ago.

It's looking like the new turbo is likely faulty. P2563 is caused by either excess soot buildup or an internal turbo problem. Since it is a new turbo, it rules out excess soot buildup in the turbo. I recommend to run the diag procedure first, then replace the turbo if necessary.

If the P2002 is the ONLY code that was present when you took it to the dealer, this is the reason they tried to sell you a DPF. Since you get the black smoke, the DPF is cracked and needs replacement.

Here is some flowcharts for the two codes for you. It has the diagnostic info used to narrow down the cause.

P2002 Diagnostic info

P2563 Information

Keep me posted and let me know if you have any additional questions...

Thank you,

Robert

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Expert:  Robert replied 1 year ago.

Hello,

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Robert