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Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1740
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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I would like to deal with Jared D, I dealt with m last time

Customer Question

I would like to deal with Jared D, I dealt with him last time
Submitted: 9 months ago.
Category: Dodge
Expert:  Jared D replied 9 months ago.

Hi Mark,

Having trouble with your chrysler?

Expert:  Jared D replied 9 months ago.

I have a meeting in about 10 minutes here at the shop that will go pretty much all afternoon. I'll check in with you this evening.

Customer: replied 9 months ago.
O K
Expert:  Jared D replied 9 months ago.

In the meantime if you'd like to let fill me in on what that car of yours is still doing I'll look it over and see what we can do.

Customer: replied 9 months ago.
Original codes 2101 2110 2118, I changed throttle body, acc. pedal, and had computer rebuilt. The car started right up, but same lightning bolt, ESP, and BAS.
Customer: replied 9 months ago.
No codes yet, but car only ran 2 or 3 minutes
Customer: replied 9 months ago.
please advise on your availability
Customer: replied 9 months ago.
can someone else help me?
Expert:  Jared D replied 9 months ago.

Sorry, something is wrong with the way just answer was logging this question. They had it in my timed out folder.

So the lightening bolt is still on but no codes right?

Expert:  Jared D replied 9 months ago.

After the PCM replacement, did you have the "new" PCM re-flashed?

Customer: replied 9 months ago.
Jared, I thought you forgot about me. I just got in touch with another just answer mechanic. How do I tell him that you are back?
Customer: replied 9 months ago.
I was told by Autozone that it was all set. Plug and go.
Expert:  Jared D replied 9 months ago.

I'm not sure how to close out the other question. You might have to submit a close request to customer service. As experts we can't see that end of the process.

Autozone always does that. It will run, but it won't run perfectly. By the way, when you tested the old PCM did it test bad?

Expert:  Jared D replied 9 months ago.

You will probably need to run it by the dealer for a re-flash. Normally they charge about an hour for it.

Customer: replied 9 months ago.
I did not test the computer. The man I deal with at autozone called the company that rebuilt the computer just to make sure it was plug and go.
Customer: replied 9 months ago.
The computer came ready to go, so I assume that means it had been flashed. The man at Autozone called to make sure.
Expert:  Jared D replied 9 months ago.

I've never heard of a plug and play PCM that actually worked correctly without a flash update. Did you give them the vin and order in in special order?

Expert:  Jared D replied 9 months ago.

Or was it straight off the shelf?

Customer: replied 9 months ago.
I had to provide them with year, make, model, VIN, and mileage
Customer: replied 9 months ago.
Are you there?
Expert:  Jared D replied 9 months ago.

Holy cow I finally got my internet going again! Apparently there were problems in my neighborhood. Do you still need help on this ? I'm sorry!