How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, Chrysler/Dodge/Jeep master tech
Category: Dodge
Satisfied Customers: 21982
Experience:  ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans and Hybrid Specialist
Type Your Dodge Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Ok here we go... I attempted to start my 14 ram 3500 diesel

Customer Question

Ok here we go... I attempted to start my 14 ram 3500 diesel this morning. I turned the key to let the pre heat do its thing, or so I thought. I plugged in my phone and turned they key to start the truck when I realized it had not pre heated. It started for a second before I could get it shut off and now it just clicks when I try to start it.
Submitted: 1 year ago.
Category: Dodge
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If you get a single click or rapid clicking when attempting to crank the engine the most likely cause would be low battery voltage, but it may also be a connection issue.

The first thing I would recommend is making sure the battery terminals are clean and tight.

If ok then deeper testing would be necessary. A digital voltmeter at the least can be used to check battery voltage, it would be best to try a jump start or test the batteries. Depending on how dead the batteries are and the condition of cables, you may not be successful in jump starting.

Do you have a digital voltmeter?