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Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Dodge
Satisfied Customers: 44504
Experience:  16 years of experience
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Name is ***** *****, I have an issue with my 2014 Ram 2500

Customer Question

Name is ***** *****, I have an issue with my 2014 Ram 2500 6.7
JA: Thanks. Can you give me any more details about your issue?
Customer: My truck starts fine but when I go to put it into drive or reverse I get no movement also the truck won't let me rev the rpms and my LCD screen on my dash says vehicle not in park in reverse neutral or drive
JA: OK got it. Last thing — Dodge Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Dodge
Expert:  Chris (aka-Moose) replied 9 months ago.

Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.

It is very possible this is a broken shift linkage or the park neutral range sensor is faulty. Will it roll in any gear other than park and will it not roll in park? That will check if the shift linkage is moving and not broken. is the vehicle 4x4, if so do you get the same results in high and low? Do you have a scan tool to check for codes?

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Customer: replied 9 months ago.
I don't have a scan tool, but I did get the truck to move after using the gear shift manually being put into first gear, but truck has issues going from first to second then will not go above 4th gear whatsoever. And shifting from drive to neutral then back is how I get from 1st to second.
Expert:  Chris (aka-Moose) replied 9 months ago.

I still believe the range sensor park neutral switch is to blame but we need a tool to be able to correctly diagnose this to prevent spending money on parts not needed.

Expert:  Chris (aka-Moose) replied 9 months ago.

Hello again Chris here,

1) When customers come to Just Answer the website and the experts want them to have a great 5 star experience.

2) We also want them to be so pleased that they come back for future needs.

3) I have the feeling you were not pleased with my help and or need me to help more. If so please do reply.

4) I have an option to upload diagrams, repair guides, find a repair facility, or call you if that would help.

Thanks Chris

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