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Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Dodge
Satisfied Customers: 15222
Experience:  30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
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My 2013 Viper won't start. I tried jumping it as well.

Customer Question

My 2013 Viper won't start. I tried jumping it as well. Lights/radio work but it just won't crank
Submitted: 1 year ago.
Category: Dodge
Expert:  Tim Mohr replied 1 year ago.

Hi, my name is ***** ***** you have a tst light or a volt meter? I can help you diagnose this?

Customer: replied 1 year ago.
I might. I will try to locate it
Expert:  Tim Mohr replied 1 year ago.

let me know,Tim

Customer: replied 1 year ago.
Tim: I don't have one.
Expert:  Tim Mohr replied 1 year ago.

is this an auto trans or manual?

Customer: replied 1 year ago.
6 speed
Expert:  Tim Mohr replied 1 year ago.

ok, is there a security light on, on the dash, when you try to start it?

Customer: replied 1 year ago.
Not sure what that is but a bunch of indicators light up when I try to start it. I'm sitting in it now and just tried.
Customer: replied 1 year ago.
A red battery indicator light comes on
Expert:  Tim Mohr replied 1 year ago.

ok, and you have the clutch pushed in, when trying to start?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Their is an indicator with a padlock that shows unlocked
Expert:  Tim Mohr replied 1 year ago.

ok, that is the security light, it means the computer does not reconize the key, do you have a spare key to try in this?

Customer: replied 1 year ago.
I have another one. I will go get it
Customer: replied 1 year ago.
Same thing with the security light
Customer: replied 1 year ago.
I have not started it in over 30 days
Expert:  Tim Mohr replied 1 year ago.

ok, then the computer has lost in programming for the keys, you will need to have the keys reprogrammed into the computer, the dealer can do this, but we use mobile locksmiths to come to the car and do it, they are alot cheaper and it saves a tow bill to the dealer, our local locksmith charges 70 dollars to do this, the dealer gets over 200 and you have to tow it to them,but until the computer recognizes the keys, it will not allow it to start,Tim

Customer: replied 1 year ago.
How do I proceed with the Mobil locksmith? I'm not having this towed
Expert:  Tim Mohr replied 1 year ago.

You need to call around to your local locksmiths and see if they have mobile service, most do nowadays, and they can give you a price for this,Tim

Customer: replied 1 year ago.
Thank you
Expert:  Tim Mohr replied 1 year ago.

Anytime my friend, please dont forget to rate me, so I can get credit for helping, thanks,Tim

Expert:  Tim Mohr replied 1 year ago.

Please dont forget to rate me as this is the only way I get paid for helping, thanks,Tim

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