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Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Dodge
Satisfied Customers: 15121
Experience:  30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
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My 2013 Viper won't start. I tried jumping it as well.

Customer Question

My 2013 Viper won't start. I tried jumping it as well. Lights/radio work but it just won't crank
Submitted: 10 months ago.
Category: Dodge
Expert:  Tim Mohr replied 10 months ago.

Hi, my name is ***** ***** you have a tst light or a volt meter? I can help you diagnose this?

Customer: replied 10 months ago.
I might. I will try to locate it
Expert:  Tim Mohr replied 10 months ago.

let me know,Tim

Customer: replied 10 months ago.
Tim: I don't have one.
Expert:  Tim Mohr replied 10 months ago.

is this an auto trans or manual?

Customer: replied 10 months ago.
6 speed
Expert:  Tim Mohr replied 10 months ago.

ok, is there a security light on, on the dash, when you try to start it?

Customer: replied 10 months ago.
Not sure what that is but a bunch of indicators light up when I try to start it. I'm sitting in it now and just tried.
Customer: replied 10 months ago.
A red battery indicator light comes on
Expert:  Tim Mohr replied 10 months ago.

ok, and you have the clutch pushed in, when trying to start?

Customer: replied 10 months ago.
Customer: replied 10 months ago.
Their is an indicator with a padlock that shows unlocked
Expert:  Tim Mohr replied 10 months ago.

ok, that is the security light, it means the computer does not reconize the key, do you have a spare key to try in this?

Customer: replied 10 months ago.
I have another one. I will go get it
Customer: replied 10 months ago.
Same thing with the security light
Customer: replied 10 months ago.
I have not started it in over 30 days
Expert:  Tim Mohr replied 10 months ago.

ok, then the computer has lost in programming for the keys, you will need to have the keys reprogrammed into the computer, the dealer can do this, but we use mobile locksmiths to come to the car and do it, they are alot cheaper and it saves a tow bill to the dealer, our local locksmith charges 70 dollars to do this, the dealer gets over 200 and you have to tow it to them,but until the computer recognizes the keys, it will not allow it to start,Tim

Customer: replied 10 months ago.
How do I proceed with the Mobil locksmith? I'm not having this towed
Expert:  Tim Mohr replied 10 months ago.

You need to call around to your local locksmiths and see if they have mobile service, most do nowadays, and they can give you a price for this,Tim

Customer: replied 10 months ago.
Thank you
Expert:  Tim Mohr replied 10 months ago.

Anytime my friend, please dont forget to rate me, so I can get credit for helping, thanks,Tim

Expert:  Tim Mohr replied 10 months ago.

Please dont forget to rate me as this is the only way I get paid for helping, thanks,Tim

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