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Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1740
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Trying to make sense of the 7E8 and 7E9 codes. ***** *****

Customer Question

Customer: Hi Eric. Trying to make sense of the 7E8 and 7E9 codes. ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: My neighbour had his cabin air filter changed at the dealer and the check engine light came on. The car is a kia optima,, not a dodge product.
JA: OK got it. Last thing — Dodge Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Dodge
Expert:  Eric replied 10 months ago.

HI,

Ok, I assume you are using an Autel scan tool. Those are not actual fault codes but subroutines. You have to go further into the menu to get the actual fault codes

Customer: replied 10 months ago.
Thanks Eric. It is a MAC Tools scanner. I shall give it a try.
Expert:  Eric replied 10 months ago.

HI,

Hmmm, havent see a Mac give those hexagonal codes before, but you should be able to go thru the menu and pull the normal Pxxxx codes. Let me know what you get

Customer: replied 10 months ago.
I will. Thanks.
Expert:  Eric replied 10 months ago.

Hi,

no problem

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