How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask -Brad- Your Own Question
-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 6966
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
10114124
Type Your Dodge Question Here...
-Brad- is online now
A new question is answered every 9 seconds


, I have a 2012 3500 mega cab 4wd and the truck was

Customer Question

Customer: ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a 2012 3500 mega cab 4wd and the truck was smoking when I stopped after driving about 20 miles took it the dealer the next day they said I needed a alt, so they put 1 on I picked up on Friday a.m. and on Friday p.m. truck cut off while fueling up took back to dealer and now they say I need a pcm, something sounds fishy.. just see your thoughts
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Dodge Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: sure I can wait
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Dodge
Expert:  -Brad- replied 10 months ago.

Good evening and welcome to JustAnswer!!

Is the check engine light on and if so what codes does it have? Will it start and run fine?

Talk soon,

Brad

Customer: replied 10 months ago.
I will to get the codes in the am from dealer and will not do anything
Expert:  -Brad- replied 10 months ago.

Sounds good.. That I way I get an idea on what's going on and how to fix it..

Talk soon,

Brad

Customer: replied 10 months ago.
the code they gave me is p0562 battery low voltage
Expert:  -Brad- replied 10 months ago.

Thanks for the reply!!|

The code is P0562-BATTERY/SYSTEM VOLTAGE LOW. I would have both batteries tested as it seems one or both of them are bad and will need to be replaced..

I hope this helps,

Brad

Related Dodge Questions