Customer: hello Im ***** *****, I bought the factory heated/cooled seat for my 2013 ram 2500
BigHorn. The sales codes were added for the options but only the heated seat come up on my screen. Does something need to reset, or I'm I just missing something?
JA: Thanks. Can you give me any more details about your issue?
Customer: When I had it coded the dealer tech said they were didn't know why is wasn't working because they controls option didn't even come up. After he shut it down, I went back to the truck to leave and then only the heated seats option come up.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Dodge Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure. the last thing when I added the center console for the rear heated seats, the connector under the driver seat I can't seem to find where it goes.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.