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Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1740
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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2000 Dodge Caravan, Alternator light coming on & off, lights

Customer Question

Customer: 2000 Dodge Caravan, Alternator light coming on & off, lights dimming, engine cutting out.
JA: Thanks. Can you give me any more details about your issue?
Customer: New battery, starter, alternator, ECM, problem just began lately.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Dodge Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I'm late for work, now, will resend when & if) I reach there. Thanks.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Dodge
Expert:  Wayne Crawford replied 11 months ago.

Hello. My name is ***** ***** I will be helping you today.

I see you are on the road so I will stand by till you have time to return. Just let me know when you are ready and also let me know if you have a meter to do some testing. Thanks

Customer: replied 11 months ago.
I'm ready.
Expert:  Wayne Crawford replied 11 months ago.

And your meter is ready I assume?

Customer: replied 11 months ago.
Expert:  Wayne Crawford replied 11 months ago.

OK. While the battery light is on check the voltage at the battery teminals and let me know what you get.

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