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Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 24409
Experience:  ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
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I a dodge caravan 2002 that doesn't start, when I turn the

Customer Question

hello I a dodge caravan 2002 that doesn't start, when I turn the key position on, the radio turns on, lights wipers but I don't have no light on the dash and no crank I check fuses
Submitted: 11 months ago.
Category: Dodge
Expert:  Amedee replied 11 months ago.

Hello and welcome! My name is ***** ***** I can assist you with your question. Can I start by getting your VIN? Thank you!!

Expert:  Amedee replied 11 months ago.

I can then pull the correct wiring diagrams and point you in the right direction once I got all of the right information.

Customer: replied 11 months ago.

2B8GP54L82R653708

Expert:  Amedee replied 11 months ago.

Thank you for that information. Now I know what application we are working with.

2002 Dodge Grand Caravan ES 3.8L, V6, Gas, VIN L, 12V, OHV, USA

Expert:  Amedee replied 11 months ago.

Let me ask you this, have you checked for codes in the computer?

Expert:  Amedee replied 11 months ago.

Hellooo?

Customer: replied 11 months ago.

there is no power in the dash

Expert:  Amedee replied 11 months ago.

Thank you for that information. The most common cause for this condition is a bad PCM. Above is a link for the location of the PCM.

Expert:  Amedee replied 11 months ago.

The BCM and instrument cluster can in fact go bad causing this problem too. However, my experience has been that the PCM is much more likley to cause this no crank condition that you experiencing. It can also prevent power to the dash like you are describing.

Expert:  Amedee replied 11 months ago.

I am glad I can help!

It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "Excellent Service" for assisting you today.

Please let me know if you have any further questions.

Customer: replied 11 months ago.

the code we have is p1491 radiator fan really circuit-open or short

Expert:  Amedee replied 11 months ago.

This code is for the cooling fan relay which is located Top of Left Front Frame Rail

Expert:  Amedee replied 11 months ago.

.

Expert:  Amedee replied 11 months ago.

Hello! It's Amedee from just answer.

I am just checking in to see how things are going and to see if you need any further assistance?

Please let me know and I will be happy to help!

Expert:  Amedee replied 11 months ago.

.