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-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 7386
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
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2012 Dodge Durango crew cranks but will not start. Message

Customer Question

2012 Dodge Durango crew cranks but will not start. Message says defective key , key fob batteries are good. 51000 miles the problem just started yesterday, I am on the list for fuel pump relay recall is this the problem or possible TIPM ?
Submitted: 1 year ago.
Category: Dodge
Expert:  -Brad- replied 1 year ago.

Good morning and welcome to JustAnswer!!

Can I get the last 8 of your VIN to see if you have any recalls? Also when it will not start does the starter engage? If you have a test light test fuse M25 and tell me if it has 12v when your cranking... If it doesn't then can you run a jumper to the fuse and then tell me if it starts.. Reply back with results and I will tell you how to fix it..

Talk soon,

Brad

Customer: replied 1 year ago.
I will look at it when I get home today and let you know
Expert:  -Brad- replied 1 year ago.

Ok keep me posted,

Brad

Customer: replied 1 year ago.
The vin last 8 : cc158729
Expert:  -Brad- replied 1 year ago.

I ran the VIN and yes you have a open R09 Fuel pump relay recall.. If you get this repaired it should correct your issues..

Brad

Customer: replied 1 year ago.
they have been telling me they don't have the parts that was May 2015
Expert:  -Brad- replied 1 year ago.

Our dealership has plenty of R09 recall parts... Give them a call again and they should have them..

Brad