Dodge Repair Questions? Ask a Mechanic for Answers ASAP
Hello and welcome to just answer. Whenever I see this issue, it is usually an amplifier that has locked up or has failed. Try resetting the amp by disconnecting the negative battery cable for 2 minutes and then reconnect it . See if the audio comes back. Let me know.
Try removing the positive cable then but be careful, don't let the wrench touch anything metal.