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Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 24435
Experience:  ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
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Key won't turn ignition in my 2007 Dodge Durango, steering

Customer Question

Key won't turn ignition in my 2007 Dodge Durango, steering wheel locked - tried hacking up front end to relieve pressure, jiggering shifter, steering wheel, rocking the car - help!!
Submitted: 1 year ago.
Category: Dodge
Expert:  Amedee replied 1 year ago.

Hello and welcome! This condition is caused by a bad ignition lock cylinder and or ignition key. I would start by trying another ignition key to see if that will do the trick. If so, the first key you were using is bad and will need to be replaced. If the second key does not do the trick, the ignition lock cylinder is at fualt and will need to be replaced.

Expert:  Amedee replied 1 year ago.

Here is the removal procedure for the ignition lock cylinder.

REMOVAL

1. Disconnect negative cable from battery.
2. Remove the steering column opening cover

3. Remove the tilt lever handle.
4. Remove the lower shroud (2) from steering column.
5. Place shifter in PARK position.

The ignition key must be in the key cylinder for cylinder removal.

6. A retaining pin is located at side of key cylinder assembly.
a. Rotate key to RUN position.
b. Press in on retaining pin with a small punch, while pulling key cylinder from ignition switch.

7. Remove the key and key cylinder from the column.

Expert:  Amedee replied 1 year ago.

Here is a picture.

Expert:  Amedee replied 1 year ago.

Hello! It's Amedee from just answer. I am just checking in to see if you need any further assistance?

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