How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1751
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
2947720
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

Dodge caravan sport: my 2002 dodge caravan sport was driving

Customer Question

my 2002 dodge caravan sport was driving along and it just stop running tried to restart and it said nothing no crank no noise at all i removed the battery and had it checked fully charged reading 100% 12volts im thinking the starter may be bad so i try to knock on the starter while wife turns key up top no response any suggestions or possible answers my guess is bad starter you tell me
Submitted: 1 year ago.
Category: Dodge
Expert:  -Brad- replied 1 year ago.
Welcome to JustAnswer!!!
My name is ***** ***** I'm a 16 yr Dodge-Chrysler-Jeep dealership technician that will be helping you today. NOTE: The deposit you placed will not credit me unless you rate me positive, and feel free to reply to me as many times as needed even after the rating.
What engine do you have? A bad starter will not cause it to stall while driving. Does the radio, a/c, etc all come on when you turn the key on? Is the check engine light on and if so have you retrieved the codes yet? Do you hear any clicking of the relays when trying to start?
Brad