Hello welcome to JustAnswer, My name is XXXXX XXXXX X will be assisting you.
I'm a Dodge dealership technician and I'm going to do my best to answer your question..
I'm going to have to ask some questions before I know what has happened..
Ok will the remotes work? As far as locking and unlocking the doors?
Okay Brad. Yes. the remotes work
Great!!! Is there a red light on in dash?
All of the lights come on when the key is turned, then they all go out except for the mileage
Thank you for the information..
Does the shifter position show "Park"?
Ok great!! But it won't turn the engine over at all?
no, the engine does not turn over at all
Also, a scanner will not read
Can you do me a favor and disconnect the negative battery terminal and hold it on the positive post for 10 sec.. Then reconnect the battery?
This is a "Hard Reset" to see if a module is locked up..
Take your time
That has already been done, it didn't do anything. (I'm on the phone with my husband)
Thanks Brad, they just changed the fuse and the car started. Thanks for your help!
You are very welcome!!! I was getting a wiring diagram as we speak..
Guess the new battery blowed the fuse.. If you need anything else feel free to ask.
I think my husband got all competitive when he knew I was online with an expert. It kicked his brain into gear!
That is too funny.. I have been working on these for 14 yrs at the Dodge dealership so it was fixing to get fixed..Glad you husband didn't give up.. Tell him I said "Great Job"!!!
Well thank you for allowing me to assist you.. If you need anything in the future, feel free to request me...