How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert R Your Own Question

Robert R
Robert R, ASE Certified Master
Category: Dodge
Satisfied Customers: 2827
Experience:  Chrysler Certified, Dodge Sprinter Certified
49095596
Type Your Dodge Question Here...
Robert R is online now
A new question is answered every 9 seconds

Dodge Sprinter 2500: What is causing my battery to go dead

Customer Question

What is causing my battery to go dead when my Sprinter is not operated for more than 2 days? Also, what starting battery do you recommend for a 2008 Dodge Sprinter 2500?
Submitted: 2 years ago.
Category: Dodge
Expert:  Robert R replied 2 years ago.

Hello, My name isXXXXX am a Certified Auto Technician with 25+ years experience. I will do my best to assist you. I don't know your automotive experience level, so I may have to ask questions of you before I can answer. I only know as much about your concern as you have stated in your post, so please feel free to add as much detailed information as possible.

I had a winnebago with this problem in the past... Does your Winnebago have a "slideout" room?

Customer: replied 2 years ago.
No slide out. The ERA is a regular Sproner 170 XL with the conversion within the original body.
Expert:  Robert R replied 2 years ago.
How many miles are on your Sprinter?
Customer: replied 2 years ago.
32,000 I've had this problem for as long as I've owned it. It had 20,000 miles on it when I bought it.
Expert:  Robert R replied 2 years ago.

The easiest way to determine if there is excessive draw is with a Multimeter that is capable of reading amperage up to 10 amps. Do you have access to a multimeter? I can help you determine if the problem is related to the Factory Chassis, or the Conversion Add on's.

You said that it was an '08, when did you purchase it? Do you have remaining basic warranty? If you Post the last nine digits of the VIN, I can check your warranty coverage... Maybe you have some warranty left.

Customer: replied 2 years ago.

I'm sorry, but I understand how to find out if there is a draw on the battery when everything is turned off, but since this is such a common problem on the Sprinter I was hoping that you or someone on the staff would be familiar with the solution or at least the cause of the problem.

 

I do have a full 7 year 75,000 miles warranty on both the chassis and conversion, but the nature of the problem is such that I want to know what it is so I can ask them to fix it under the warranty. The best I've gotten from any of the shops is "yes, that is common" or "you must be leaving something on." While I'd be willing to pay $15 for your time, at this point the answer really didn't help.

Expert:  Robert R replied 2 years ago.

There is more than one thing that can cause this problem, that's why I have to ask questions of you before I can come up with some sort of solid answer.. It has been somewhat of a common occurance on Sprinters that have aftermarket components installed, and it is not the same root cause every time. On Winnebagos with Slide outs, it has been common to find that the Slide Out controller module is responsible for an excessive draw. Winnebago said that this was normal, but a 70 to 80 milliamp draw is too much. Factory states that 35 milliamps is the max allowable ignition off draw...

So that's why I wanted you to test the Draw, to see how much it is, then we can do a process of elimination to see if the problem is in the Conversion side of the electrical system or the Sprinter Chassis side of the electrical system....That way, you will know who to take it to for the warranty repair. Because, if it is the conversion, it needs to be taken to Winnebago.

I have also seen problems with the fusible link wire from the alternator to the Battery, there is problems with the fuse link going bad and causing exess resistance, and due to this, the battery never gets fully charged. and can cause it to go dead in a few days...

 

So if you want to continue we can do so, and you can "Accept" whenever you are ready, this process may take a few days. it is up to you...

Attachments are only available to registered users.

Register Here

 

If you need additional information, don't hesitate to ask, I am happy to help until your concern is resolved. Thank you and thanks for using JustAnswer!

 

Robert

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
< Last | Next >
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • Jerry

    Master Mechanic

    Satisfied Customers:

    1227
    ASE Master tech, 30 years exp. troubleshooter, driveability tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1227
    ASE Master tech, 30 years exp. troubleshooter, driveability tech
  • http://ww2.justanswer.com/uploads/MO/MoparCertified/2012-6-7_4142_mechanic.64x64.jpg Mopar Certified's Avatar

    Mopar Certified

    Dodge Technician

    Satisfied Customers:

    5813
    24 Year Chrysler/Dodge Certified Specialist
  • http://ww2.justanswer.com/uploads/jeep10000/2008-9-18_222938_192601.jpg Chris's Avatar

    Chris

    Shop Foreman

    Satisfied Customers:

    4041
    ASE and Chrysler Certified Master Tech
  • http://ww2.justanswer.com/uploads/ke4ich/2009-08-12_212931_DSC02211.JPG moparfl's Avatar

    moparfl

    ASE Certified Technician

    Satisfied Customers:

    3285
    ASE Master Tech Gold level Chrysler Status 30 years dealership exp
  • http://ww2.justanswer.com/uploads/DO/dodgerench/2012-8-1_1142_IMG3173.64x64.JPG Dodgerench's Avatar

    Dodgerench

    ASE Certified Technician

    Satisfied Customers:

    2480
    30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Dodge Mechanic

    Satisfied Customers:

    1870
    30 years experience in Dodge Chrysler and Plymouth
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    1664
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL