Did you still need help?
HAve you ran a self test on the instrument cluster?
hello, i'm retired and trying to help him out a little but i have no test equipment
I would recommend to Check the Ignition-Off Draw (IOD) fuse in the junction block
This fuse can blow causing this problem
ok, i can do that. i told him to always disconnect the battery,lol
It might just be a simple as that
Check all of the fuses inside the vehicle and even under the hood
IT sounds ot me like just a blown fuse
hope so because i understand that cluster is quite expensive
IF they all check out good, then try disconnecting the battery for about 5 minutes and then reconnecting it to see if that does the trick
YES.. it can be
THere are also several things that can cause this probelm
besides the cluster itself
yes, i did check all the fuses
i did disconnect the battery but no change
what else might i check
Here is some info from alldata
However, there may still be a problem with the CCD data bus, the Powertrain Control Module (PCM) , the Airbag Control Module (ACM) , the Controller Anti-lock Brake (CAB) , or the inputs to one of these modules. Use a DRB scan tool and the proper Diagnostic Procedures for testing of these components.
WARNING: ON VEHICLES EQUIPPED WITH AIRBAGS, REFER TO AIR BAGS AND SEAT BELTS/AIR BAGS BEFORE ATTEMPTING ANY STEERING WHEEL, STEERING COLUMN, OR INSTRUMENT PANEL COMPONENT DIAGNOSIS OR SERVICE. FAILURE TO XXXXX PRECAUTIONS COULD RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT AND POSSIBLE PERSONAL INJURY.
Be sure fuse 11 and fuse 12 check out good. THey both supply power to the instrument cluster.
i appreciate that very much.
HEre is a diagram
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i really appreciate the information. looks like i have some work to do