Hello and welcome to JustAnswer!
What kind of problems are you having?
i have the original key that came with the vehicle, it stopped working to lock/unlock remotely, but still starts the vehicle
i also have a refurb that needs to be programmed
You can probably get the original one working again. Open it up and take a look at the piece that holds the battery to the circuit board. This contact should be soldered to the circuit board in three spots. The most common problems with these keys is the battery hold down will break free and the battery power won't be transmitted to the circuit board any longer. If you remove the battery you can carefully resolder these joints back to the circuit board and normally fix the key without replacing it.
If you have two keys that are programmed and will start the engine there is a procedure to program additional keys yourself. If you do have two keys let me know and I'll give you the procedure. If you only have one key that will start and run the engine the customer programming method won't work (a security feature), and the additional key would have to be programmed using a dealer scan tool.
the battery is securely in place, and it is also new.
may i have the procedure?
Put the first programmed key in the ignition and turn it on. Leave the key on between 5 and 15 seconds. I always count off to about 8. Turn the key off and remove it, get it about 2 ft away from the ignition. Immediately put the second programmed key in and turn it on. Watch the round security light in the instrument cluster. when you turn the key on with the second key the light will come on for it's normal bulb check and go out. It will then come back on and start flashing. When it comes back on and flashes remove that key from the ignition and get it at least 2 ft from the ignition. Immediately put in your new unprogrammed key and turn it on, and it will program. The dash will either say that the key is programmed when it's done, or the security light will turn off.
That is the procedure to use if you have remote keyless entry only, no transponder chip in the key. If your Durango has the SKIM system with the transponder in the key (expensive key) that method won't work.
If you try to use this new key to start the engine does it work? If the engine starts and dies with this new key then you do have the SKIM system and you would use the method I sent to program the new key.
If you don't have the SKIM system then the other method you mentioned would be the one to use. You said your existing key didn't work however, and if the keyless entry portion of that key doesn't work you wouldn't be able to use that customer program method that you mentioned.
both keys work to start and drive the car so i assume i do not have the SKIM system,
do you know the complete procedure to reprogram keys without this system?
Get in and close the doors. Fasten the seatbelt so that chime doesn't get in the way.
Put the good programmed key in and turn it on. Don't start the engine, just turn the key on.
Press and hold the unlock button. after holding the button for four seconds press and hold the panic button. This has to happen within 6 seconds of the initial press of the unlock button.
When it chimes release both buttons. Now it's in program mode.
On the new key press the lock and unlock buttons together. It will chime. Within four seconds of the chime press the unlock button again and a chime will be heard. This is telling you the key is programmed.
Turn the key off and you are done.
i can get the car to go into program mode but the key will not take programming
i checked everything over and over and still nothing, well i guess ill take it to the dealership, unless you might be able to suggest a cheaper route