How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Doug in North Carolina Your Own Question

Doug in North Carolina
Doug in North Carolina, ASE Certified Technician
Category: Dodge
Satisfied Customers: 302
Experience:  ASE Master Mechanic, 12 Years Experience Specializing in HVAC, Electrical and Driveability Problems.
25809449
Type Your Dodge Question Here...
Doug in North Carolina is online now
A new question is answered every 9 seconds

How do you troubleshoot the fuel pump on a 2004 dodge durango?

Customer Question

How do you troubleshoot the fuel pump on a 2004 dodge durango?
Submitted: 4 years ago.
Category: Dodge
Expert:  Doug in North Carolina replied 4 years ago.

Thanks for using Just Answer, I'm Doug.

 

Beat on the bottom of the tank first. I am able to be more technical if that doesn't work.

Customer: replied 4 years ago.
I just tried beating on the bottom of the tank....nothing. It started when i first tried it this morning, but then ran rough for a few seconds, and died. Since then, it won't start. The engine sounds like it's catching, but won't start. I can smell gas in the engine compartment, and when i turn on the ignition, there's a whirring sound coming from the area of the fuel tank, so it sounds like the pump is priming. Any suggestions?
Expert:  Doug in North Carolina replied 4 years ago.

That does sound like the pump is working. To rule out a lack of fuel as the cause, you could spray some carb cleaner in to the intake and see if it catches and runs. If it does run off of a supplemental fuel then we can continue troubleshooting fuel issues.

 

Are there any faults codes turning the check engine light on? If you turn the key on, off, on, off, on (leave on) then monitor the odometer display. See if you get any type of code to display, write them down and let me know what you find.

 

You can also unplug and remove a coil, plug it back in and insert a phillips screw driver in to the end and have someone else crank it over. You want to see about a 1/4 gap that the spark can jump and it should be a strong, blue spark.

 

Let me know what you find.

Doug

Customer: replied 4 years ago.
When I cycle the ignition, I get the code P 0522....
Expert:  Doug in North Carolina replied 4 years ago.

P0522 is a code for the oil pressure too low. I don't believe this to be your problem but unplug it and attempt to crank it just in case.

 

I've done a quick search of articles in my database and commonly the Camshaft Position Sensor can cause a no start but without a scan tool or an oscilloscope it would be hard to know for certain that this is the cause. And since there are no other codes than the oil pressure one we would have to manually diagnose your condition.

 

Do you have access to a multimeter, noid light set, oscilloscope or any professional level diagnostic tools? Also, if you would like instructions on checking the fuel pump then I can do that as well.

Doug

Customer: replied 4 years ago.
I'm going to try the carb cleaner and coil...if they don't lead anywhere, i think i can get my hands on a multimeter and noid light set....probably not an o-scope though...
Expert:  Doug in North Carolina replied 4 years ago.
Yeah, I understand. A good o-scope isn't cheap. Check spark first before spraying any fuel in the engine bay. Things get exiting sometimes if you do it the other way first.
Expert:  Doug in North Carolina replied 4 years ago.
Did you still need help with your Durango?

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
< Last | Next >
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • Jerry

    Master Mechanic

    Satisfied Customers:

    1227
    ASE Master tech, 30 years exp. troubleshooter, driveability tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1227
    ASE Master tech, 30 years exp. troubleshooter, driveability tech
  • http://ww2.justanswer.com/uploads/MO/MoparCertified/2012-6-7_4142_mechanic.64x64.jpg Mopar Certified's Avatar

    Mopar Certified

    Dodge Technician

    Satisfied Customers:

    5813
    24 Year Chrysler/Dodge Certified Specialist
  • http://ww2.justanswer.com/uploads/jeep10000/2008-9-18_222938_192601.jpg Chris's Avatar

    Chris

    Shop Foreman

    Satisfied Customers:

    4041
    ASE and Chrysler Certified Master Tech
  • http://ww2.justanswer.com/uploads/ke4ich/2009-08-12_212931_DSC02211.JPG moparfl's Avatar

    moparfl

    ASE Certified Technician

    Satisfied Customers:

    3285
    ASE Master Tech Gold level Chrysler Status 30 years dealership exp
  • http://ww2.justanswer.com/uploads/DO/dodgerench/2012-8-1_1142_IMG3173.64x64.JPG Dodgerench's Avatar

    Dodgerench

    ASE Certified Technician

    Satisfied Customers:

    2480
    30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Dodge Mechanic

    Satisfied Customers:

    1870
    30 years experience in Dodge Chrysler and Plymouth
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    1664
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL