How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve Your Own Question

Steve
Steve, Service Manager
Category: Dodge
Satisfied Customers: 5494
Experience:  25+ Years experience as a professional working automotive technician; ASE L1 master technician
157173
Type Your Dodge Question Here...
Steve is online now
A new question is answered every 9 seconds

2001 Dodge: Water in the radiator does not seem to get hot

Resolved Question:

My 2001 Dodge Ram 2005 does not heat inside - Water in the radiator does not seem to get hot.
Submitted: 5 years ago.
Category: Dodge
Expert:  Steve replied 5 years ago.
hello!
   If the radiator coolant is not coming up to normal operating temperature 9195 degrees F) then the only possible cause would be a faulty thermostat.    The thermostat's job is to shut off coolant flow through the radiator untill normal operating emperatuere is reached; if the coolant is not getting hot then the thermostat is either not closing fully, is out of calibration, or is the incorrect one for the truck.     Nothing else will make an engine run too cold.
Customer: replied 5 years ago.
The thermostat is a new one, and it was heating at first, but then gradually quit. The truck does not overheat. Do you still think that it has to be the thermostat? The temperature gage shows the correct temperature, but the water in the radiator does not get hot and there is no heat fromthe heater.
Customer: replied 5 years ago.
Waiting on a reply from my questions from 4:19 yesterday, March 9th.
Expert:  Steve replied 5 years ago.
The only component involved in bringing the engine up to temperatuer is the thermostat.    the engine is constantly producing heat as it is running; the thermostat is the component that allows cooling to take effect or not.
   Have you actually measured the temperature?   What you describe is not consistent with a temperature gauge that is reading mid range, unless there is some problem with the gauge...    We need to know if the engine is actually reaching 195 degrees or not. This is critical; if the engine is NOT reaching 195 degrees, diagnosis and repair goes in one direction; if the engine actually IS reaching 195 but the heater is not blowing warm air, diagnostic testing goes in a completely different direction.   
   Do you have a scan tool with live data capability available, to be able to see what the coolant temperature is that is being read through the engine's coolant temperature sensor?
Customer: replied 5 years ago.

I DOUBT THAT WE WOULD HAVE A TOOL LIKE THIS. I WOULD HAVE TO WAIT UNTIL I GET HOME AND SEE IF WE HAVE ONE.

Expert:  Steve replied 5 years ago.
I have no way of knowing if you are someone working at home, or a smaller repair shop, or an independent mechanic; we get questions from all kinds of people...    I have learned to always ask what kind of tools or equipment you might ahve to work with.   many people that do their own work at home do invest in buying scan tools, as tehya re a required tool for a lot of different repairs.
    if you don't have access to one, you can still check the temperature that your engine is running at by placing a thermometer (such as a meat thermometer) in the radiator neck, and running the engine untill the thermostat opens.   When the thermostat opens fully, you will see liquid coolant flowing past the radiator neck.   The temperature at this point should be 195 degrees if the thermostat is working properly.
Customer: replied 5 years ago.

I can have Randy check this when he gets home from work this afternoon. I will then get back to you with the results. Thank you for your help. I will let you know what we find out.

Customer: replied 5 years ago.
They checked the water in the radiator, after is had been running for some time, the water in the radiator is still cold. The water does not get warm at all. I hope this helps you.
Expert:  Steve replied 5 years ago.
If the radiator coolant emperature is cold, then you need to replace teh thermostat; there IS no other possible cause for the engine coolant to be too cold.
   I realize you have already replaced it once, but obviously it is out of calibration or not functioning correctly.   It is always possible to get a bad one, especially if it is one from a discount auto parts supplier.     in our shop we had so many bad thermostats from parts stores that we now only install OE thermostats from the dealer.   The original equipment thermostat for this truck is less than $10 at any Dodge dealer parts department...
Steve, Service Manager
Category: Dodge
Satisfied Customers: 5494
Experience: 25+ Years experience as a professional working automotive technician; ASE L1 master technician
Steve and 7 other Dodge Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
< Last | Next >
  • I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP. TOM WHITTAKER USA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Rev. Jerry Baysinger Holts Summit, Mo
  • I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again. Greg Pittsburgh, PA
  • Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless! Jerry Holts Summit, MO
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
 
 
 

Meet The Experts:

 
 
 
  • Jerry

    Master Mechanic

    Satisfied Customers:

    1227
    ASE Master tech, 30 years exp. troubleshooter, driveability tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1227
    ASE Master tech, 30 years exp. troubleshooter, driveability tech
  • http://ww2.justanswer.com/uploads/MO/MoparCertified/2012-6-7_4142_mechanic.64x64.jpg Mopar Certified's Avatar

    Mopar Certified

    Dodge Technician

    Satisfied Customers:

    5813
    24 Year Chrysler/Dodge Certified Specialist
  • http://ww2.justanswer.com/uploads/jeep10000/2008-9-18_222938_192601.jpg Chris's Avatar

    Chris

    Shop Foreman

    Satisfied Customers:

    4041
    ASE and Chrysler Certified Master Tech
  • http://ww2.justanswer.com/uploads/ke4ich/2009-08-12_212931_DSC02211.JPG moparfl's Avatar

    moparfl

    ASE Certified Technician

    Satisfied Customers:

    3285
    ASE Master Tech Gold level Chrysler Status 30 years dealership exp
  • http://ww2.justanswer.com/uploads/DO/dodgerench/2012-8-1_1142_IMG3173.64x64.JPG Dodgerench's Avatar

    Dodgerench

    ASE Certified Technician

    Satisfied Customers:

    2480
    30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Dodge Mechanic

    Satisfied Customers:

    1870
    30 years experience in Dodge Chrysler and Plymouth
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    1664
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL