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finepix 51500 camera has stopped autofocusing moter still works

 

Customer Question

finepix 51500 camera has stopped autofocusing moter still works for manual

Submitted: 266 days and 7 hours ago.
Category: Digital Cameras
Value: £15
Status: CLOSED
Picture
Expert:  Russell H. replied 266 days and 5 hours ago.

Try a Factory Default reset on your camera.

Usually, in FujiFilm cameras, that can be done by pressing
MENU
then using the down arrow to scroll down to highlighting
FACTORY RESET
and then pressing OK, etc.

If this does not work, let me know:
A. how old the camera is
B. whether there is any error message when the autofocus fails
C. whether manual focus still works
and anything else about the problem that seems relevant.

Customer replied 264 days and 3 hours ago.

camera bought new in 2009


iaf and a red cross in centre of screen


manual focus works

Picture
Expert:  Russell H. replied 264 days and 3 hours ago.

Your camera is out of warranty - warranties by manufacturers on cameras are usually one year from date of purchase etc.

iAF stands for Intelligent Auto Focus. Did the Factory Reset work, or was there no such option in the manner that I described it?

Customer replied 264 days and 2 hours ago.

pressed reset and custom reset these were the only reset options neither worked

Picture
Expert:  Russell H. replied 264 days and 1 hours ago.

Have you tried shooting with the Mode dial in the SRAUTO
position and also the position just next to that one that looks like a camera (the Auto mode) ?

Does AutoFocus work in either of those two mode settings?

Customer replied 264 days ago.

tried all modes doesnt work on any

Accepted Answer

Picture
Expert:  Russell H. replied 264 days ago.

Your camera will need repairing, or replacing, if you want the autofocus to work again.


http://camerarepair.fujifilm.co.uk/
will allow you to get an estimate of the cost of servicing for your camera. To quote,
If your camera is not within warranty, we will give you an instant repair price and details of our brand new replacement service.

http://www.fujifilm.eu/uk/support/consumer-products/digital-cameras/
also provides options, such as the tracking of the progress of repairs to your camera.

I hope that this information helps with your problem.

Expert TypeTechnician
Category: Digital Cameras
Pos. Feedback: 85.7 %
Accepts: 475
Answered: 7/15/2012

Experience: Working with digital cameras & questions for nearly 7 years.

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