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I have an M730 series Digital camera from HP. It got wet on

 

Customer Question

I have an M730 series Digital camera from HP. It got wet on vacation - not soaked, just a bit wet. At first I could turn it on and it would tell me I needed to reformat the memory board. Now I can't get it to turn on at all. I went to the store where I purchased the camera and we tried a new memory board - no luck. I took the camera apart and blew out and brushed out all the sand residue (very little). Still no power. Any solutions?

 

Optional Information:
Make: HP Photosmart
Model: M730 Series

Submitted: 309 days and 18 hours ago.
Category: Digital Cameras
Value: $28
Status: CLOSED

Accepted Answer

Picture
Expert:  Carl L replied 309 days and 7 hours ago.

Hi, my name is XXXXX XXXXX will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We will go back and forth exchanging information (if needed) about your problem until we're finished.
2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.
3. Understand that I am a real hands on Master Technician and fix these issues everyday in my shop in FL.
4. Remember to leave a Positive Rating after we're finished to compensate me for my time just like you would at a repair shop.

* Favorable outcomes are always desired, but are sometimes out of both of our control.

The Camera's battery should have been removed instantly after getting wet and put in rice for a couple days. If power is applied for too long with water in it acting as a wire, it will short everything it it's path. The Camera's Main Board will have to be replaced and that will cost more to do than a new camera. Warranty wont cover this either. You can try letting it site in rice for about 3 days and try it again. If it still doesn't work, sell it on ebay as parts only and put what you get towards a new one.

 

Hope this helps and please remember to leave a Great Service rating for my time helping you with this.

 

Thanks,

Carl

Expert TypeMaster Technician
Category: Digital Cameras
Pos. Feedback: 100.0 %
Accepts: 8
Answered: 6/26/2012

Experience: Current Electronics Shop Owner and Master Technician in FL.

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