i have a lumix DMC-FZ7 when i turn it on it tries to focus twice and then displays a message to "remove lens cap and press right arrow button" i assure you the cap has been removed and the button pressed several times with no change. please help me get back to using my camera thanks
turning it off and back on, removing charging and reinstalling the battery, as well as swapping out the memory card
This sort of problem and error message happens when the lens-moving motor senses an obstruction. The camera assumes the obstruction to the lens assembly's moving outward is, that the lens cap is still on (which would obstruct outward motion of the lens assembly), and so signals to remove the lens cap.Try inserting the edge of a piece of paper into the crack around the lens assembly, where it meets the camera case, and moving it about a bit, then removing it. (The idea is to try to dislodge anything that might be jamming the camera lens mechanism.)Also try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.How old is the camera? in months or years since you bought it.Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ? Has it ever been subjected to a humidity higher than 85 % ?Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
I appreciate your answer, I dusted around the lens with a can of electronics compressed gas duster she started working thanks
So dusting off around the lens - with compressed air, something I haven't thought of before, but not a bad idea if the amount of grit or dust isn't great in quantity - helped with the problem. I am glad to hear it.Please approve my Answer, given that it was of use to your case. Thank you for making good use of the advisory resources of JustAnswer.com.