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I dropped my Lumix 8x 14 mega pixels camera into a sandy pool

 

Customer Question

I dropped my Lumix 8x 14 mega pixels camera into a sandy pool of sea water. Yes, a moment of stupidity. Second moment of stupidity was not immediately removing the battery. Now the camera starts and I have a moment of it working. Then it says, this battery does not work with this camera. The memory chip is still good.
So do I need to a) replace the battery; b) clean the contacts; or c) buy a new camera?

 



Already Tried:
Waited to see if it would clear up on its own. Which it did NOT. Oh, and I wiped the battery contacts with my T-shirt.

Submitted: 297 days and 1 hours ago.
Category: Digital Cameras
Value: $20
Status: CLOSED

Accepted Answer

Picture
Expert:  RUSSTING replied 297 days ago.

Hi,

To be completely honest (c) is probably the most likely answer, but, anything is possible. If no attempt to power the camera up was made while it was still wet the chance of survival is about 25%, if turned on while wet, the chances drop to about 10%. This just addresses the water the sand is another issue, that could cause problems with lens movement once some functionality is observed.


Clean the contacts on the battery and inside the battery compartment with alcohol. If you are sure that the camera is completely dry (unit should be placed in a Ziplock bag for 3-5 days with battery and card removed to remove internal moisture. If the battery circuit continues to respond with the error, before buying a new one, reset the battery memory with this little trick. Short the battery terminals using aluminum foil across all of them for about 2 seconds (it will not shock you) put the battery in the charger and allow it to go through the charging cycle, then try it in the camera. If this is unsuccessful, then, it is probably not the battery, but the camera power supply circuit that has the problem and a new battery will do no good.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If, and only if my answer to your question is helpful and you are Satisfied with it, please leave Positive Feedback. Thank you

Expert TypeTechnician
Category: Digital Cameras
Pos. Feedback: 99.4 %
Accepts: 439
Answered: 6/20/2012

Experience: 30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.

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Customer replied 297 days ago.

Thanks, XXXXX XXXXX try that trick.

 
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