I have a Finepix AX350 digital camera, bought very recently and hardly used. It seemed to be working fine, but now I cannot get it to function properly. When I turn it on it says "turn off the camera and turn on again", and when I do, the lense does not shut away. I can do editing, but not take any pictures. I can take it back to the shop as it was only purchased fairly recently, but maybe there is some setting, or check that you can suggest that I should try first?Thank you,Ros Smith
Already Tried: Changing batteries. Switching it off and on again (many times). Different functions, but still it does not work to take pictures.
sir, this massage generally pop up when the system found some problem in lens mechanism. I suggest you to visit a Fuji camera service center for replacing the camera. As you said this camera not too old so i am sure you have the warranty paper with you. Don't do any thing with the camera. Just ask fuji for replacing. Thanks you
Ah yes, just as I had already concluded. So you can't help me with any other suggestions. Many thanks anyway
See i can gives you some suggestion but if you make any mistake then the camera get damage & you can not get a replace from the Fuji. If you want a try then please follow the steps below.
For the solution you need to follow the steps.
1. Turn off the camera and remove the memory card and clean the external body of the camera and make sure in place of the lens there is no dust or damaged sign.
2. Now turn on the camera without memory card & make sure the battery are fully charged.
3. If the lens not moving then give a little shake or thrust by hand ( carefully very slow) and then wait for a moment. If no changes then turn on the camera and give a little twist an anti clock side and leave for few second. It is risky ( Do it slowly at your own risk)
4. If nothing change then reset the camera setting from the menu option.
After following all steps, if the camera does not start working then you need to visit service center for replacing the Lens or Repairing. But before repairing ask service center the approx cost. if they told you to replacing the lens then do not do that. Because a new lens & service charge cost you near about a new camera price. So best is buy a new camera. If you have any more questions ask me I fell happy to answer your question. Thank you. http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html - - - Do it your self lens fix
Thank you.
Experience: More than 5 years i am working as a Digital camera technician with a reputed company.