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DocPhilMD
DocPhilMD, Doctor
Category: Dermatology
Satisfied Customers: 52524
Experience:  Internal Medicine Physician
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My upper lip is swollen and it was a pimple like thing before.....but

Customer Question

My upper lip is swollen and it was a pimple like thing before.....but now its swollen.Its been 4 days.
JA: OK. The Doctor will need to help you with this. Please give me a bit more information, so the Doctor can help you best.
Customer: Its paining and have pus inside.
JA: Anything else I can tell the Doctor before I connect you two?
Customer: Nothing else
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Doctor about your situation and connect you two.
Submitted: 8 months ago.
Category: Dermatology
Expert:  DocPhilMD replied 8 months ago.
Thanks for this questionDo you have a picture?
Customer: replied 8 months ago.
Yes...i can send you a picture.
Expert:  DocPhilMD replied 8 months ago.
you will need to attach to the chat box.if you accept additional services you can email to my private email.
Customer: replied 8 months ago.
Here it is.
Expert:  DocPhilMD replied 8 months ago.
Is it painful?do you take any medicine of any type?
Customer: replied 8 months ago.
What do you think?
Expert:  DocPhilMD replied 8 months ago.
I asked a couple follow up questions
Customer: replied 8 months ago.
Yeah its painful and its a little harden.
Expert:  DocPhilMD replied 8 months ago.
Ok. I think this is a herpes virus infection. This is also known as a cold soreyou need to see a doctor and get on valtrex.
Customer: replied 8 months ago.
I took paracetamol to relieve the pain.
Expert:  DocPhilMD replied 8 months ago.
you need to see a doctor and get on valtrex
Customer: replied 8 months ago.
Valtrex?
Expert:  DocPhilMD replied 8 months ago.
it is an anti viral medicine.This is a virus
Customer: replied 8 months ago.
But i haven't had this before?
Is it a std type virus
Expert:  DocPhilMD replied 8 months ago.
It is not an STD. you get it from the environment
Customer: replied 8 months ago.
Ok.....Because i haven't been with anyone.Valtrex seem to have a lot of side effects.
Customer: replied 8 months ago.
Can you tell me about this more?
Customer: replied 8 months ago.
Do i also need any kid of ointment.
Expert:  DocPhilMD replied 8 months ago.
No ointment neededyou don't get it from sexyou get it from touching surfacesthe medicine is safe.This really isn't a complex diagnosis. It is very common and you need medicine for itit is a common cold sore
Customer: replied 8 months ago.
Do i need a presxription for Valtrex.
Customer: replied 8 months ago.
To get it from a store.
Customer: replied 8 months ago.
Is there any other medicine rather than valtrex?
Customer: replied 8 months ago.
Because it seems to be unavailable in canada.
Expert:  DocPhilMD replied 8 months ago.
Yes, you do need to get a scriptyou can get it in canadaif not, get acyclovir instead
Expert:  DocPhilMD replied 8 months ago.
please don't forget a positive rating. I appreciate it