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dermdoc19
dermdoc19, Dermatologist
Category: Dermatology
Satisfied Customers: 4069
Experience:  30 years practice in general and cosmetic dermatology
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My razor bumps are ozzing puss and stinging and i have

Customer Question

My razor bumps are ozzing puss and stinging and i have broken skin under the eve.
The bumps wont heal, what can i do.
Submitted: 8 months ago.
Category: Dermatology
Expert:  Dr. D. Love replied 8 months ago.

Hello from JustAnswer.

If there is a more significant infection, then it will typically require oral antibiotics. If I can review a picture, then I can better assess whether oral antibiotics are necessary.

Could you attach a picture of the area?

Customer: replied 8 months ago.
How can i send the picture
Expert:  Dr. D. Love replied 8 months ago.

You can attach pictures by using the icon on the toolbar that looks like a paper clip.

Customer: replied 8 months ago.
I cannot copy and paste a picture here??
Is there any other info that i can get to solve this problem.
Expert:  Dr. D. Love replied 8 months ago.

The system is only designed to have pictures attached, rather than pasted.

Alternatively, you could post a picture on a file sharing web site and let me know the URL.

Customer: replied 8 months ago.
No paper clip on my phone,
I can send to an Email,
Or text it to an phone number.
Im not to savy with the other methods.
Expert:  Dr. D. Love replied 8 months ago.

The JustAnswer system is visible over the internet, so it is preferred to not include personal information to assure privacy, including phone numbers and e-mails.

There is a mechanism for sharing personal information as a premium service, so I can send it as an offer for premium service.

Or there is an option to send it to the general JustAnswer e-mail at***@******.***, who will then forward it to me. This may take a while, depending upon when the e-mail is checked, but I will respond once I receive the picture.

Customer: replied 8 months ago.
Ill try the***@******.***
Expert:  Dr. D. Love replied 8 months ago.

Very good. I will respond again once I receive the pictures.

Customer: replied 8 months ago.
I am still unable to send a picture outside of my suggestions,
I feel like an idiot
I just lost fifty dollars.
Expert:  Dr. D. Love replied 8 months ago.

You can contact customer service directly for assistance, either at the above e-mail or by phone at(###) ###-####