Thank you for your question,
In order for your boyfriend to avoid being penalized for not completing his community service obligation, he must do the following.
1. Go in person to the community service office and speak to someone in authority. He should tell him or her the problem he has encountered and ask them to confirm in writing that he has been calling the community service office, but that they have not been able to schedule him for any community service;
2. He should go to the Probation Officer assigned to him and tell them the problem he has been encountering. This way your boyfriend's problem will be documented as will his attempts to fulfill his community service obligation; and
3. He should go to the District Attorney's Office and ask to speak to the Assistant DA in charge of his case and tell them the problem he has encountered.
By following the above steps, your boyfriend will have all his bases covered and the Court cannot penalize him for not completing his community service.
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